Contact

Have a question about an order, a product or caring for your jewellery? We'd love to help.

Please contact our customer care team and include your order number if your enquiry relates to an existing purchase.

Email: contact@toshani.co.uk

Customer care hours: 9:00 am - 5:00 pm (Monday -Saturday excluding bank holidays)

We aim to respond as soon as reasonably possible. Response times may vary during busy periods.

Before contacting us

To help us assist you efficiently, please include:

  • Your name.
  • Your order number, if applicable.
  • A brief description of your enquiry.
  • Photographs, where relevant to a damaged or faulty item.

We appreciate your trust in Toshani London and look forward to helping you enjoy your jewellery.

Toshani London — Wear Your Light.